Department Overview: | The Division of University Housing is committed to demonstrating our Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.
|
Position Summary/Job Duties: | Student Custodian Supervisors supervise a team to provide a safe and clean environment for residents and guests to live, study, and play while providing excellent customer service.
- Promote a positive work environment, where students feel welcomed at work, by role modeling appropriate work behavior, strong work ethic, good decision making, critical thinking and a customer service attitude.
- Supervise a team of student custodians, including WiGrow conversations, proficiency reviews, providing feedback, training, leading meetings, inspect work areas, reporting work rule violations, and giving direction to staff.
- Schedule student staff for their work shifts.
- Assist the Building Services Supervisor withpayroll-related tasks, including collection exception reports, approving timecards, and attendance tracking.
- Serve as a point of contact and provide leadership for work unit on weekends and when full time supervisors are absent from unit.
- Personally perform as well as lead and assist other student and career staff in completing:
- Major cleaning facilities including resident rooms, apartments, dining areas, and/or common areas; deep scrubbing, extracting carpets scrubbing walls, shelves, furniture, extracting furniture, cleaning/sanitizing refrigerators.
- Preparing rooms for residents and guests
- Empty trash and recycling; vacuum; clean toilets; clean and wash sinks, windows, mirrors, showers, and stairwells, remove litter from grounds, sweeping, mopping, scrubbing, and extracting floors; moving furniture
- Snow removal for you unit
- Plan, lead and execute assigned projects independently or with others e.g.: turnovers, parking staffing, supply/linen organization, carpet and hard-surface floor maintenance/care, delivering and moving supplies and items, and other projects as assigned.
- Be professional and helpful at all times, communicate clearly and accurately, report building maintenance issues, follow-up with customers as needed.
- Other duties as assigned.
Summer Specific Duties:
- Supervise servicing of hotel style guest rooms, of adult conference groups when occupied
- Preparing rooms for residents and guests, including making beds; dust, sweep, and mop rooms, restock closets, towels, and linen.
- Parking responsibilities for the arrival and departure of Summer Conference guests
- Supervise the cleaning of vacated apartments before the new contract year starting in July
- Participate in staffing schedule planning for work between group occupancy, including coverage on weekends as operationally needed
|
