Department Overview: | Capitol Boat Club is Madison, Wisconsin’s first private boat club on Lake Mendota, providing the most affordable way to boat whenever you want, without the hassle of boat ownership. As of 2021 we now offer pontoon and speed boat rentals/charters as well.
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Schedule: |
- Availability (this is a big one):
- We are open 7 days a week, from roughly 7:00am - 9:00pm, May through October, with the busiest months being June, July, and August. You should be available to work during the majority of these months.
- Start dates for the positions are somewhat flexible, but we are aiming to onboard and train from late-April through mid-June.
- Holiday, weekend and weekday afternoon/evening availability is a must-have as this is when most members and renters make reservations.
- Schedules are based on reservations and reservations are dictated by the weather, so you must be flexible and understanding about short-notice schedule changes.
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Position Summary/Job Duties: | ABOUT US
One of the best reasons to be in Madison during the summer is the warm weather and access to awesome lakes. Work for Capitol Boat Club and earn money while enjoying both!
Capitol Boat Club is Madison, Wisconsin’s first private boat club on Lake Mendota, providing the most affordable way to boat whenever you want, without the hassle of boat ownership. As of 2021 we now offer pontoon and speed boat rentals/charters as well.
POSITION OVERVIEW
We are seeking experienced & energetic boaters to drive our Captained Charters. Charter Captains are classified as independent contractors working on an as needed basis (anywhere from 5 - 30 hours per week during peak season). What does a Charter Captain do? Let’s dive in!
ESSENTIAL FUNCTIONS
Be the Captain for our members/rental customers that are looking to have some fun without the responsibility of driving. Captained Charters are common for bachelor/bachelorette parties, happy hour and dinner cruises, professional outings, family get-togethers, etc. Either way, you’ll be behind the wheel ready to take members/rental customers wherever they want to go or provide suggestions if they are not familiar with the lake.
ADDITIONAL RESPONSIBILITIES
- Uncover/cover, clean, fuel, and move boats in preparation for charter
- Perform equipment checks to make sure all necessary equipment is on board per reservations details
- Manage the pre-departure and post-return process using a handheld tablet or smartphone
- Provide excellent customer service to all customers during all interactions
- Communicate safety information to passengers
- Be (or become) knowledgeable about the lake, it’s landmarks, and points of interest in order to provide an enjoyable experience
- Work with other Crew Members in a team environment to ensure excellent customer service and the completion of all required tasks
- Ensure personal appearance is clean and professional
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by management
- Work outside in the elements and stand for an extended period of time
- Complete the state-sponsored Boating Safety Course
WHY CAPITOL BOAT CLUB?
- Generous hourly rate of $25.00 per hour plus tips – paid weekly
- Flexible, “as needed” work schedule
- Work that is fun and is outside by the water #LakeLife
- Discounted boat rentals
- 40% off base rental rate with captain specific discount code after successful completion of 1 Captained Charter
- Not applicable to holidays or designated holiday weekends
- Great management team that is fun and easy to work with
ABOUT YOU
- Availability (this is a big one):
- We are open 7 days a week, from roughly 7:00am - 9:00pm, May through October, with the busiest months being June, July, and August. You should be available to work during the majority of these months.
- Start dates for the positions are somewhat flexible, but we are aiming to onboard and train from late-April through mid-June.
- Holiday, weekend and weekday afternoon/evening availability is a must-have as this is when most members and renters make reservations.
- Schedules are based on reservations and reservations are dictated by the weather, so you must be flexible and understanding about short-notice schedule changes.
- At least 18 years of age
- High school degree
- Be able to pass a criminal background check
- Valid driver’s license and a personal vehicle (highly preferred)
- Comfortable operating or learning to operate boats (prior experience is highly preferred)
- Strong communication and customer service skills
- Ability to manage and complete multiple tasks during periods of high activity
- Ability to read and manipulate handheld tablets/smartphones
- Ability to bend, kneel, balance, and carry equipment up to 50 pounds
- Have a positive, cooperative attitude with the capability of working unsupervised
APPLY NOW ON OUR WEBSITE: https://www.capitolboatclub.com/charter-captain
*Members and renters are encouraged to tip Charter Captains for their experience and great customer service, but we can not guarantee that they will nor can we force them to do so.
Capitol Boat Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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