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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Ice Rink Member Services Assistant/Skate Guard

Apply now(opens in a new window) Job No: 506065
Division/Organization: Recreation & Wellbeing
Department: Ice
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Bakke Recreation & Wellbeing Center
Salary/Wage Range or Lump Sum: $16.00 per hour
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service

Department Overview:

 This position rotates between monitoring our participants on the ice and working the front desk selling skate passes.

Anticipated Start Date:

 Hiring for Fall 2026, Winter Break, and Spring 2027

Anticipated End Date (If Applicable):

 Upon graduation

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 4 hours Maximum: 30 hours

Schedule:

 Work is scheduled around student obligations. Our hours of operation vary by the day and time of year. It is not uncommon for us to be open from 6am - Midnight on weekdays and 8am - 10pm on weekends. We have reduced hours around breaks and in the summer. Working some weekend or late night hours is likely in this position.

Salary/Wage Range/Lump Sum:

 Minimum: $16.00 per hour Maximum: $20.00 per hour

Number of Positions:

 3

Qualifications:

 Being a friendly team player. The ability to read weekly update emails to stay current on rink policies and events. The ability to learn our positions & get promoted, The desire to make money and the motivation to pick up shifts to make more money is preferred.

Knowledge, Skills & Abilities:

A successful SZ Rink Member Services Attendant/ Skate Guard will be able to:
• Provide great customer service
• The ability to make all of our members and participants feel welcome
• Communication, leadership and organizational skills.
• The ability to work throughout all hours of facility operation including some nights and weekends.
• The ability to balance academic and job responsibilities.
• The ability to attend department-wide and program specific trainings.
• A love of skating is a plus!

Position Summary/Job Duties:

Job duties include but are not limited to:
• Practicing and enforcing all facility policies and procedures to ensure patron safety
• Check in our members at the Sub- Zero Rink Desk
• Answer the phone in a professional manner
• Assist other staff areas with the preparation and operation of their program areas
• Demonstrate qualities that positively reflect the Division of Recreation & Wellbeing

Physical Demands:

Standing during some busy times in order to manage skate and other equipment rentals. It can get cold in the rink so warm attire is recommended. Staff jackets are provided.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Standard Time

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