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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Parent and Family Program Intern

Apply now(opens in a new window) Job No: 508441
Division/Organization: Division of Student Life
Department: Parent and Family Program
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: MIDDLETON BUILDING, WILLIAM S
Salary/Wage Range or Lump Sum: $17.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Honoring Context and Culture

Department Overview:

 The mission of the Parent and Family Program within Student Affairs is to connect parents and families of UW students to the university so that they may support their studentʼs success.

Anticipated Start Date:

 February 17, 2025 (summer hours required)

Anticipated End Date (If Applicable):

 Position available to students until they graduate from UW-Madison, provided they are meeting e approves continuation of employment. Can take semesters off for study abroad or other internsh and approval. Fall and Spring academic semester hours

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 10 Maximum: 30

Schedule:

 Summer - 20-30 hours a week
Fall/Spring - Flexible on schedule and days based on class schedule (10-20 hours a week)
Some weekends are required to work events.

Salary/Wage Range/Lump Sum:

 Minimum: $17.00 Maximum: $17.00

Number of Positions:

 1

Qualifications:

 1. Must be a current UW-Madison student (minimum of 3 semesters remaining)
2. Previous customer service experience preferred
3. Desire to work with parents and family members to support their student's needs and concerns.
4. Advocate for diversity, equity and inclusion, with a desire to continue learning in these area
5. Positive attitude and empathetic
6. Ability to work well both independently, and collaboratively on a team
7. Desire to professionally represent and serve as an ambassador of UW–Madison
8. Interest or coursework in any of the following areas: Customer Service, Education, Psychology, Human Development and Family Studies, Communications, Marketing and Business, Project Management, Data analysis, and other relevant courses

Knowledge, Skills & Abilities:

1. Answer phone call, emails, and social media in a professional way (front line services).
2. Complete assigned tasks and work in a collaborative, group setting.
3. Support with large-scale coordinated events.
4. Support in generating communication content (wordpress knowledge preferred)

Position Summary/Job Duties:

1. Answer phone call, emails, and social media in a professional way (front line services).
2. Complete assigned tasks and work in a collaborative, group setting.
3. Support with large-scale coordinated events.
4. Support in generating communication content (wordpress knowledge preferred)

Physical Demands:

Must be able to lift no more than 50 lbs.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

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Applications close: Central Standard Time

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