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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Wisconsin Film Festival Box Office Staff - Student Hourly

Apply now(opens in a new window) Job No: 508451
Division/Organization: College of Letters & Science
Department: Communication Arts
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Madison, WI
Salary/Wage Range or Lump Sum: $15.00/hour
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Communications, Broadcasting, and Media Arts, Customer Service

Department Overview:

 Wisconsin Film Festival: We curate, promote and exhibit programs that showcase the art and the history of world cinema.

We support the UW-Madison’s teaching, research, and public service mission by exposing the campus and the greater community to films and filmmakers from Wisconsin and beyond.

We believe that cinema is an essential art form that enriches human experience and enhances our knowledge of diverse cultures.

We strive for state-of-the-art projection of image and sound.

We seek to create a strong sense of community through our curating of a diverse body of films and through the creation of gatherings before and after the screenings that welcome diverse communities.

We create opportunities for younger students to experience cinema from around the world through school field trips to special Festival screenings and outreach efforts.

Anticipated Start Date:

 Training – March 10; March 15 or April 3

Anticipated End Date (If Applicable):

 April 10, 2025

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 10-15 for the week of the festival

Schedule:

 Students can choose shifts and locations for the Festival Box Office, April 3 – 10. Some shifts available pre-Festival from March 15 – 29. All new Box Office staff must attend a training session.

Film Festival Venues both on campus and off campus – Vilas Hall, Chazen Museum of Art, Union South, Music Hall, Barrymore Theatre, Bartell Theatre, Flix Brewhouse in East Towne Mall

Salary/Wage Range/Lump Sum:

 $15.00

Number of Positions:

 15-20

Qualifications:

 • Exceptional customer service skills
• Excellent communication skills.
• Pleasant demeanor and ability to maintain integrity under pressure (when dealing with rush lines, sold out situations, VIP’s and filmmakers).
• Ability to manage cash and credit card payments. Previous retail sales experience is a plus.
• Able to multi-task in a fast paced environment.
• Previous Box Office experience is ideal; previous experience with online ticketing platforms is a plus

Knowledge, Skills & Abilities:

• Exceptional customer service skills
• Excellent communication skills.
• Pleasant demeanor and ability to maintain integrity under pressure (when dealing with rush lines, sold out situations, VIP’s and filmmakers).
• Ability to manage cash and credit card payments. Previous retail sales experience is a plus.

Position Summary/Job Duties:

• Serve as Festival Ambassadors, greeting and assisting filmmakers and guests of the Fest, and advising patrons about films and providing Festival guidance
• Open Box Office at start of day at assigned venues
• Sell and print tickets
• Process charge card payments and take checks and cash in compliance with University procedures
• Keep accurate records of sales
• Close Box Office at end of day or, during Festival, after the start of the last movie of the day.


Physical Demands:

Physical Demands: Must be able to sit at the Box Office station for the entire shift (breaks are, of course, allowed.)

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

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Applications close: Central Daylight Time

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