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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Front Desk Student Help

Apply now(opens in a new window) Job No: 509724
Division/Organization: School of Education
Department: Academic Services
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: EDUCATION BUILDING
Salary/Wage Range or Lump Sum: 15.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Department and Office Assistants, Federal Work-Study Preferred

Department Overview:

 The School of Education Student Services unit, which encompasses Academic Advising and the Career Center, serves undergraduate students who are exploring, pursuing, and completing a program in the School of Education (SoE). Our Academic Advisors guide students through SoE course exploration, academic concerns, and degree planning. Our Career Advisors help students and alumni explore careers, access internships, investigate graduate school, and secure employment.

Anticipated Start Date:

 January 20, 2026

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 4 Maximum: 8

Schedule:

 4-8 hours per week
Hours are between 8:15-4:15.
Staff schedule is built around courses, holidays, and exams.

Salary/Wage Range/Lump Sum:

 Minimum: 15.00 Maximum: 

Number of Positions:

 4

Qualifications:

 1st, 2nd, and 3rd year students pursuing a degree, major, and/or certificates from the School of Education.

Front Desk Student Staff must represent the operations of the Education Student Services Office positively to all guests and in. This position requires the ability to accurately and attentively type student information into the appointment calendar. Front Desk Student Staff must be trustworthy, punctual, and able to maintain confidentiality of student records.

This is a work-study eligible position.

Knowledge, Skills & Abilities:

This role values kindness, helpfulness, and detail organized. Customer service experience is preferred but not necessary.

Position Summary/Job Duties:

Working at the front desk/reception area includes:
-Providing excellent service to all students and guests who visit or contact Education Student Services.
-Supplying general information about the School of Education in person, via email, and over the phone.
-Scheduling appointments for the advising staff.
-Checking in students for appointments.
-Setting up each day’s appointment schedule for the advisors and communicating reminders to students.
-Providing other kinds of office assistance such as helping with filing, typing meeting notes, or creating handouts.
-Other duties as assigned by supervisor.

Physical Demands:

This position includes sitting for long periods, ability to talk on the phone and use a keyboard/mouse, ability to move throughout the Education building, ability to guide guests to the correct rooms.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Standard Time

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