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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Arboretum Visitor Center Assistant

Apply now(opens in a new window) Job No: 511004
Division/Organization: Office of the Vice Chancellor for Research
Department: Arboretum Education Programs
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: ARBORETUM-MCKAY CENTER
Salary/Wage Range or Lump Sum: $15.00 | Potential increase of $0.50 per hour every six months with continual employment and excellent performance.
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Business Management, Finance, and Marketing, Customer Service, Hospitality

Department Overview:

 The Arboretum is a University of Wisconsin research and teaching facility, which includes 1,200 acres of prairies, woodlands, savannas, wetlands, gardens, and Lake Wingra shoreline. We restore and manage native ecosystems, conduct restoration ecology research, and provide many learning opportunities for volunteers and visitors.

Anticipated Start Date:

 April 6, 2026

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 5 Maximum: 25

Schedule:

 Flexible based on student availability and event schedule. Typical hours are 12:00pm to 4:30pm. At least one weekend day is required.

Salary/Wage Range/Lump Sum:

 $15.00

Number of Positions:

 1

Qualifications:

 • Customer services experience preferred
• Basic computer knowledge (Word, Excel)
• Excellent verbal and interpersonal skills
• Experience engaging with diverse audiences
• Ability to do some heavy lifting for event set-up/take down
• Ability to occasionally work outdoors with a variety of weather conditions

Knowledge, Skills & Abilities:

• Dependable and on-time
• Ability to follow directions, work independently, and work as a team
• Knowledge of/interest in ecological restoration and environmental education
• Excellent customer service
• Informed, rational decision making

Position Summary/Job Duties:

The Visitor Center Assistant works alongside the Visitor Center Manager providing operational Visitor Center support for the Arboretum bookstore, welcome desk, art gallery, events, and weddings.

Job duties include, but are not limited to:
• Provide excellent customer service and a welcoming and inclusive visitor experience
• Open, operate, and close the register and credit card machine in the bookstore
• Process incoming orders
• Track and update inventory
• Answer phone calls and direct calls
• Set up and take down events
• Act as a point of contact for/during events
• Troubleshoot audio/visual issues
• Stock and clean, as needed, bookstore

Physical Demands:

• Occasional work outdoors in a variety of weather conditions
• Ability to lift 25Ibs

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Standard Time

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