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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Front Desk Program Assistant - MBA & Master's Programs

Apply now(opens in a new window) Job No: 511778
Division/Organization: School of Business
Department: School Of Business
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: GRAINGER HALL
Salary/Wage Range or Lump Sum: $13.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Digital Technology, Professionalism/Work Ethic, Data Analysis, Higher Education-Student Affairs

Department Overview:

 MBA & Master's Programs at the Wisconsin School of Business deliver the MBA programs and a portfolio of specialty master's programs at UW–Madison. Our team supports students across the full program lifecycle — from recruitment and onboarding through graduation — ensuring smooth, well-run program delivery at every step. The front desk is the operational hub of this work, where organization, responsiveness, and continuity keep the office running for students, staff, and faculty alike.

Anticipated Start Date:

 8/31/2026

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 5 Maximum: 12

Schedule:

 Core shift: Monday–Friday, 7:45–10:00 a.m. Additional hours available by arrangement.

Salary/Wage Range/Lump Sum:

 Minimum: $13.00 

Number of Positions:

 1

Qualifications:

 1. Consistent availability for the morning shift, Monday through Friday
2. Strong organizational skills and attention to detail
3. Ability to work independently and take initiative without close supervision
4. Reliable, punctual, and comfortable owning a recurring routine

Knowledge, Skills & Abilities:

Organization: Able to manage multiple recurring tasks and keep systems (supplies, files, records) orderly and current
Initiative: Anticipates needs and acts before problems escalate rather than waiting for direction
Problem-solving: Troubleshoots issues in the moment and knows when to resolve independently versus escalate
Communication: Coordinates clearly with staff, students, IT, and facilities
Technical comfort: Familiar with standard office tools (Google Workspace, shared drives, printers/copiers) and able to learn office-specific systems
Discretion & reliability: Handles mail, records, and staff information responsibly and consistently

Position Summary/Job Duties:

The Front Desk Program Assistant owns the daily operational backbone of the MBA & Master's Programs office. This person opens the office each morning, runs the daily opening routine, and ensures continuity of operations regardless of what else is happening. They are the reliable constant at the front desk — anticipating problems, initiating solutions, and keeping supplies, equipment, and shared files running smoothly week to week.

Physical Demands:

Ability to be present and stationed at the front desk during the scheduled shift
Frequent sitting, with periods of standing and walking around the office
Occasional lifting and carrying of supplies, mail, and packages (typically up to 25 lbs)
Bending, reaching, and stooping to restock supplies and access storage or files

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

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Applications close: Central Daylight Time

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