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For over 40 years, Madison Family Dental Associates has committed to providing exceptional care for a lifetime in the Madison and surrounding areas. To us, this means providing comprehensive, high quality dental services in a friendly and caring atmosphere. Our motto, “we will deliver excellence enthusiastically”, focuses on the patient experience and peace of mind knowing they are receiving the best possible care for their oral health.

Schedule: Full-time or part-time hours are available.

• Flexible Hours - we are willing to work with your school schedule
• No nights
• No weekends

Our Odana Road office is open M-R 7a-6p and Fridays 7a-2p.

Primary Responsibilities and Essential Functions of the Position:

Assist patients

· Check patients in for appointments, verify demographic and insurance information, update registration/medical forms as needed

· Check patients out after appointments, collect copayments, sell products, discuss payment policies, schedule treatment, schedule next hygiene recall

Handle all types of incoming and outgoing phone calls

· Schedule appointments

· Make outbound calls to patients, vendors, and/or other clinics to coordinate patient care

Schedule all types of appointments

· Routine recall appointments

· Treatment plans

· Emergencies

· New Patients

Maintain patient records/documentation

· Make detailed notes when discussing payment arrangements, patient concerns, etc.

· Process all types of incoming and outgoing correspondence via email, fax, and mail

Job Type: Full-time or part-time

Salary: From $20.00 per hour

Benefits for full-time employees:

• 401(k) matching
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person

Skills and Abilities Required:

· Demonstrate excellent interpersonal communication skills between teammates, providers, patients, and affiliates

· Complete tasks efficiently and error free with attention to detail, including phone conversations and in-person interactions

· (Preferred) Knowledgeable in aspects of dentistry, including dental terminology, and scheduling and flow of appointments

· Perform daily functions using Desco, Dexis, Outlook, Word, and Excel, as well as copy/fax/printer/scanner equipment

Minimum Education and Experience Required:

· Required: High school diploma or GED equivalent.

· Required: Customer service.

· Preferred: At least 1 year of prior dental experience.

Physical Requirements:

· Regularly required to sit, stand, walk, and/or reach.

· Push, pull, lift, and/or carry up to 25 pounds.

Please appy via Indeed. See link below. Also, feel free to follow up with HR Generalist, Krystle Frey, at krystlef@madisonfamilydental.com.