Shift Leader/Sales Associate
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Job No: 30211
Division/Organization: The Soap Opera
Job Type: Local Student Jobs
Remote Eligbility: Not Remote
Location: 319 State st. Madison, WI 53703 (on bus line)
Salary/Wage Range or Lump Sum: $15.00 to $20.00
Job Categories: Business Management, Finance, and Marketing, Child Development and Care, Communications, Broadcasting, and Media Arts, Customer Service, Department and Office Assistants, Hospitality, Nonprofit/Community-Based Organization, Summer Off-Campus Opportunities
Anticipated End Date
10/20/26
Anticipated Hours Per Week
20
Schedule:
Varies, but nights and weekends are ideal
Salary/Wage Range:
Hourly $15.00 to $20.00
Number Of Positions
2
Position Summary/Job Duties:
Job Summary
We are seeking a dynamic and experienced Shift Leader/Sales Associate to join our State street retail team. This role combines leadership responsibilities with direct sales activities, ensuring smooth store operations, exceptional customer service, and effective team management. The ideal candidate will possess strong communication skills, sales expertise, and managerial experience to foster a positive shopping environment and drive store success.
Duties
Lead and supervise daily store operations, including shift management and staff coordination
Assist customers with product inquiries, demonstrate excellent customer service, and resolve issues promptly
Manage inventory control, stock replenishment, and merchandising to optimize product presentation
Oversee POS transactions, cash handling, and cashiering duties with accuracy
Conduct employee orientation, training & development sessions, and participate in interviewing potential team members
Store merchandising to maximize sales opportunities
Maintain organized records of store inventory/supplies
Implement marketing initiatives to promote store products and increase customer engagement
Ensure compliance with company policies and safety standards while fostering a positive work environment
Help with online orders ensring they get picked from sales floor/inventory, shipped on time
Help with online duties such as website product updatews, and social media posts/updates
This role offers an opportunity for growth within a supportive environment that values leadership, sales expertise, and exceptional customer service. Candidates who are proactive team players with a passion for retail management are encouraged to apply.
Qualifications:
Qualifications
Leadership experience in retail or resturant settings with supervisory responsibilities prefered
Able to guide staff members to understand how to do store tasks, and ensure they're prioritizing correctly, deligating those priories during your shifts.
Strong sales management skills including negotiation, retail math, and pricing strategies
Excellent communication skills
Proficiency in POS systems, inventory management software, and basic bookkeeping tools
Experience in merchandising, stocking, marketing, and retail operations including shift management
Ability to handle cash handling accurately and perform retail math calculations effectively
Strong organizational skills with the ability to prioritize tasks efficiently
High level of professionalism with phone/website/email etiquette and customer service excellence
Organizational skills complemented by time management expertise and attention to detail
Physical Demands
Must be able to stand for up to an 8 hour shift. May have to lift up to 50lbs when new inventory comes in. We have stairs to the bathroom in the shop with no elevator, so you would have to be able to walk down about 10 stairs to get to the rest room.
Application Instructions:
Please email me your resume, typical weekly availability each day (Saturday - Friday) , and any other interest you want to shrare such as a cover letter to Stacey@thesoapopera.com
Contact:
Org: The Soap Opera Contact: Stacey Scannell Web: thesoapopera.com Email: Stacey@thesoapopera.com
Advertised: October 01, 2026 05:00 AM CST Central Standard Time
Applications close: November 01, 2026 05:00 AM CST Central Standard Time
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