University of Wisconsin–Madison

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University of Wisconsin–Madison


SOAR Orientation Assistant

Apply now Job No: 495499
Division/Organization: Division of Student Life
Department: Center for the First-Year Experience
Job Type: Local Student Jobs, UW Student Jobs
Location: UW-Madison
Salary/Wage Range or Lump Sum: $12.00
Job Categories: Critical Thinking/Problem Solving, Interpersonal Communication, Teamwork/Collaboration, Digital Technology, Professionalism/Work Ethic, Customer Service

Department Overview:

Our mission at the Center for the First-Year Experience is to understand and improve students' first year at UW-Madison. We are the campus leader and primary resource on the subject of student transition to the campus community. CFYE supports students in self-reflection and active learning inside and outside of the classroom as they create the foundation for their Wisconsin Experience. We facilitate this process through a long-term inclusive strategy of intentional programming, on-going services, communication, and collaboration with faculty and staff.

Anticipated Start Date:

Mid-March after Spring Recess

Anticipated End Date (If Applicable):

September 1, 2020; Option for continued employment for Fall 2020 and Spring 2021 semesters if given positive performance review

Anticipated Hours Per Week:

Spring 2020: Approximately 7 hrs per week


May 21-August 28, 2020: 30+ hours per week

Schedule/Important Dates:

In addition to working in the CFYE office during the Spring semester and SOAR, OAs must be available on all the dates listed below. Contact the Coordinator of Orientation - Operations if you have questions or concerns about working these dates:

  • March 28, 2020 – Saturday Spring Training (8:00 AM-4:00 PM)
  • April 04, 2020 – Saturday Spring Training (8:00 AM-4:00 PM)
  • April 18, 2020 – Saturday Spring Training (TENTATIVE)
  • May 21-22, 2020 – Overnight Retreat @ Bethel Horizons
  • May 26 – June 4, 2020 – SOAR Staff summer training
  • June 4 – August 28, 2020 – Summer SOAR Sessions
  • TBD – Night at the Overture
  • September 1, 2020 – Chancellor’s Convocation

Salary/Wage Range/Lump Sum:

$12.00 per hour

Number of Positions:



Enrolled as a full-time, undergraduate UW-Madison student for spring 2019; graduating seniors should contact Coordinator of Orientation - Operations for permission to apply


Must be in good standing academic and non-academic with the University at the time of application, hire, start of employment, and through the duration of employment. All grades and non-academic misconduct will be reviewed for employment consideration.

Knowledge, Skills & Abilities:

  • Maintains an “all in” commitment to easing the UW-Madison transition for students and families
  • Can both contribute to a team-oriented environment and independently work and make decisions
  • Exhibit the ability to work and communicate professionally with a diverse array of students, family members, SOAR team members, and campus partners
  • Self-driven learner who can use available resources, ask good questions, test out ideas, and search for solutions
  • Committed to creating and maintaining a positive attitude and inclusive team environment
  • Ability to problem solve, prioritize, and make efficient use of work time
  • Strong organizational skills and attention to detail
  • Open-minded, punctual, and adaptable to regular change on-the-job
  • Ability to balance work requirements and a fun team atmosphere with peers

Position Summary/Job Duties:

SOAR Operations

  • Expertly communicate with students and families before, during, and after their SOAR experience via the SOAR information line, e-mail, in-person, and printed materials. This includes:
    • Assisting students and families with making and editing their reservations in the SOAR Reservation System
    • Being the first face students & families see when they arrive at SOAR check-in
    • Problem-solving and providing excellent customer service skills
  • Collaborate with fellow SOAR Operations Team members to run the summer SOAR office, including:
    • Preparing for check-in at multiple locations
    • Supporting the daily operations of the SOAR program
    • Assisting with inventory logs and session setup
    • Other tasks as assigned
  • Assist SOAR Operations Interns with support of SOAR academic advising functions in College Library
    • *Note: The OA position is NOT a peer academic advisor position. If interested in peer academic advising, please see the SOAR Peer Advisor position offered through the Office of Undergraduate Advising and your school/college.
  • Collaborate with SOAR Programming Interns, New Student Leaders, CFYE Professional Staff, and campus partners to meet program needs

CFYE Support

  • Serve as a knowledgeable resource for the campus community regarding CFYE as a front desk representative
  • Assist transfer students in making advising appointments with Transfer Transition Program staff
  • Provide support CFYE initiatives and programs throughout the year as directed by CFYE Professional Staff
  • Being adaptable and willing to step in whenever needed

Physical Demands:

Comfortable with frequent movement (i.e. retrieving SOAR materials during check-in, moving between SOAR program locations) and transporting boxes and SOAR items of various sizes

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit:

Advertised: Central Standard Time
Applications close: Central Standard Time

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