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University of Wisconsin–Madison

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University of Wisconsin–Madison

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CoE Advising Student Assistant

Apply now(opens in a new window) Job No: 506801
Division/Organization: College of Engineering
Department: Academic Affairs
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: ENGINEERING DRIVE 1410
Salary/Wage Range or Lump Sum: $13.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, STEM, Department and Office Assistants, Higher Education-Student Affairs

Department Overview:

 The CoE Advising Office is an experienced and dedicated team focused on providing advising services and programming for all students in the College.

Anticipated Start Date:

 August 26, 2024

Anticipated End Date (If Applicable):

 May 9, 2025

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 10

Schedule:

 M-F between 8:00 a.m. - 4:30 p.m.

Salary/Wage Range/Lump Sum:

 $13.00

Number of Positions:

 1-4

Qualifications:

 Required:
1. College of Engineering undergraduate student
2. Previous customer service experience
3. Self-starter & independent worker
4. Detail-oriented and able to meet deadlines
5. Clear and effective verbal and written communication skills
6. Friendly and welcoming attitude

Preferred:
1. Previous experience working in the College of Engineering
2. At least 3 semesters remaining in their undergraduate studies
3. Completed at least one semester in their undergraduate studies
4. Experience preparing excel spreadsheets and reporting the data
5. Experience collaborating with a variety of stakeholders that may include, students, staff, faculty, division and cross campus partners

Knowledge, Skills & Abilities:

- Customer service oriented
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail and accuracy
- Ability to manage multiple responsibilities
- Demonstrates flexibility, punctuality, and reliability
- Ability to work on a team and independently
- Ability to work with diverse populations with a diverse array of background and needs
- Ability to abide by FERPA regulations and maintain confidentiality with data and student information
- Ability to exercise independent judgement and discretion with confidential matters

Position Summary/Job Duties:

Primary duties:
1. General front office reception responsibilities (including in-person, phone, and email communications)
2. Provide excellent customer service to all stakeholders that visit the unit (ex. students, parents, staff & faculty)
3. Data entry and/or special projects and maintenance of office documents
4. Maintain student records
5. Database Management
6. Participate in student services programming events as needed
7. Assist professional advisors as needed

Physical Demands:

n/a

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

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Applications close: Central Daylight Time

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