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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Nick Access Control & Equipment Assistant (Welcome Desk Staff)

Apply now(opens in a new window) Job No: 507381
Division/Organization: Recreation & Wellbeing
Department: Member Services
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Nicholas Recreation Center
Salary/Wage Range or Lump Sum: $15.00 per hour
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Education and Training, Customer Service, Hospitality, Higher Education-Student Affairs

Department Overview:

 Join the Rec Well team as we move Badgers to play hard, get fit, and live well.

As one of the largest student employers at UW, we practice customer service, problem solving, critical thinking, professionalism, team building, and other skills that you can talk about in an interview with a future employer.

We believe we’re more than a building. We’re building a movement and we want you to be part of it! Visit recwell.wisc.edu for more information.

Anticipated Start Date:

 Fall 2024 Semester. Trainings occur on Tuesday, September 3 prior to beginning of Fall 2024 semester.

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 6-20

Schedule:

 6-20 hours per week

- Flexible to accommodate academic conflicts and other commitments.
- May be scheduled between 5:45am - 12am (midnight), Monday - Sunday.
- Semester schedule is based around class schedules.

Salary/Wage Range/Lump Sum:

 $15.00 per hour

Number of Positions:

 ~10

Qualifications:

 - Attend all trainings and meetings, while completing required forms on time.
- Must have I-9 documentation completed with Rec Well HR before any trainings or shifts.
- Obtain American Red Cross or the American Heart Association in CPR, AED, and First Aid Certification within first month of employment (Rec Well will work with you to obtain this certification)
- Understand and abide by the Family Educational Rights and Privacy Act (FERPA)

Knowledge, Skills & Abilities:

- Provide excellent member service and promote a positive work environment.
- Keep up with any updates you are required to know via our Teams channel, completing all forms and trainings on time. Read thoroughly and respond to emails/Teams messages in a timely manner.
- Maintain a working knowledge of all Rec Well programs and facilities.
- Ability to explain membership details and process memberships, programs and services, and merchandise/equipment transactions.
- Ability to identify and solve problems.
- Demonstrate exceptional oral, written, and administrative skills.

Position Summary/Job Duties:

The Access Control & Equipment Assistants (ACE's) are responsible for operating the Welcome Desk of the Nicholas Recreation Center. Excellent communication, customer service, attitude and personable skills are necessary. ACE's work shifts in durations of 2-5 hours and typically work 6-20 hours per week. A minimum of 6hrs/week is required. Student employees are eligible to work more hours during the summer semester, spring break, and winter break.

Main responsibilities include:
- Control Access to facilities by monitoring current members' entry and/or ensuring guests have proper documentation
- Assist at Member Services Desk with equipment checkout, towel distribution, checking facility schedules, and answering member questions
- Assist members with professional etiquette on the phone or in person about aspects of the facilities, programs, and services
- For a complete job description, please see attached document.

Physical Demands:

Must be able and willing to assist in emergency situations, which may require physical exertion.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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