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University of Wisconsin–Madison

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University of Wisconsin–Madison

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The Cross-College Advising Service (CCAS) Office Administrative Assistant

Apply now(opens in a new window) Job No: 508429
Division/Organization: Division for Teaching and Learning
Department: Cross-College Advising Service
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: INGRAHAM HALL, MARK H
Salary/Wage Range or Lump Sum: $13.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Communications, Broadcasting, and Media Arts, Education and Training, Business Management, Finance, and Marketing, Customer Service, Department and Office Assistants, Honoring Context and Culture, Federal Work-Study Preferred

Department Overview:

 CCAS is a university-wide academic advising service and is the assigned advising unit for undecided/exploring students who seek guidance about their major plans. The office serves primarily first-year and second-year students, along with exploring transfer students.

Students from any school/college or academic path will be considered. No preference will be given to students who have or are currently advised with CCAS.

Anticipated Start Date:

 2/3/2025

Anticipated End Date (If Applicable):

 5/17/2025

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 6 Maximum: 12

Schedule:

 CCAS's office hours are 8:30 PM - 4:30 PM

Salary/Wage Range/Lump Sum:

 $13.00

Number of Positions:

 2

Qualifications:

 Minimum qualifications:
• Current degree-seeking undergraduate students
• At least one semester in progress at the time of application
• Continuing student status for the Fall 2023 and Spring 2024 academic years

Knowledge, Skills & Abilities:

• Interpersonal and written communication skills
• Critical thinking skills, with an ability to work independently and initiate needed projects and tasks.
• High attention to detail and the ability to handle multiple tasks at once and problem-solve in the moment.
• Willingness to adaptive
• Strong customer service skills, especially under pressure
• Ability to work with sensitive documents and maintain confidentiality of student records.
• The ability to relate to students from a broad spectrum of cultural, economic, ethnic, and regional backgrounds. A commitment to diversity and building an inclusive UW-Madison community.
• Working knowledge of Microsoft Office Suite and Google Suite products, such as Outlook, Word, Excel, Teams, Google Docs, Sheets, etc.
• Commitment to creating advising experiences that support underrepresented students.
• Interest in interacting with students and supporting professional advising staff.
• Ability to self-reflect and grow from feedback.

Position Summary/Job Duties:

• Greet students coming to the office and assess their needs.
• Monitoring staff calendars, and other projects as assigned.
• Provide administrative support to professional staff, including appointment preparation and a variety of administrative projects or data compilation.
• Refer students to advising resources when appropriate.
• Demonstrate excellent customer service to all students, staff, and faculty who arrive at the CCAS main office and serve as the public face of the office.
• Problem-solving quickly and effectively when situations arise..

Physical Demands:

None

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Standard Time

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