Skip to main content Skip to navigation

The university has paused implementation of the COVID-19 vaccine mandate due to an injunction issued by a federal court. UW–Madison employees remain subject to the COVID-19 Workplace Safety Policy. Please visit covidresponse.wisc.edu for more information.

University of Wisconsin–Madison

Student Jobs

University of Wisconsin–Madison

Filter

Public Services Assistant

Apply now(opens in a new window) Job No: 508690
Division/Organization: General Library
Department: Archives
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: STEENBOCK MEMORIAL LIBRARY
Salary/Wage Range or Lump Sum: $16.00
Job Categories: Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Libraries, Archives, and Museums

Department Overview:

 University Archives and Records Management, part of the Special Collections and Archives Division of the UW-Madison General Library System, collects, preserves, and provides access to a comprehensive record of academic, administrative, faculty, staff, student, and community life at the UW-Madison. For more information about the Archives, visit https://www.library.wisc.edu/archives.

Anticipated Start Date:

 week of May 19th

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 6-8 

Schedule:

 On site work (average 6-8 hr/wk) during open hours in the fall Monday-Friday 9-4pm. Must be able to work shifts from 9-1pm or 1-4pm during open hours.
Desired two-year commitment (flexible)

ONSITE ORIENTATION DATE: Archives Orientation week of May 19th and College Library Public Services Training in August (Two separate mandatory orientations, exact date/time TBD).

Salary/Wage Range/Lump Sum:

 Minimum: $16.00 

Number of Positions:

 2-3

Qualifications:

 Applicants must be a currently enrolled UW-Madison student (or have proof of upcoming enrollment). Non-current students are still eligible if they intend to enroll in a course of study in fall 2025. Comprehensive training will be provided. Successful candidates must provide the necessary work authorizations, if applicable. May be asked to reach, bend, climb, stoop, and lift full record storage cartons of books and/or folders (not greater than 40 lbs).

Knowledge, Skills & Abilities:

Strong interpersonal, oral, and written communication skills – we recognize that these skills can look very different for different people!
Attention to detail and accuracy.
Ability to work both independently and on a team, and meet scheduled commitments.
Previous public or customer service experience, including student services positions.

Position Summary/Job Duties:

Provide inclusive and equitable customer and in-depth research services (via in-person, phone, and email) at a high traffic archival repository and Reading Room space. We serve UW-Madison students, faculty, and staff as well as patrons from the wider Madison community, the state of Wisconsin, and beyond.
Manage Archives collections requests including retrieving and shelving materials, and tracking through the request system.
Work independently to oversee the Reading Room and assume responsibility for interpretation and practice of Archives policies and security of collection materials and spaces. Responsible for Reading Room opening and closing procedures.
Instruct and guide patrons in the use of UW Archives resources including: the department website, online library catalog, and other internal and external resources/collection information. Provide guidance on care and handling materials, how to use scanners, and other equipment.
Consult with Archives staff and/or make referrals to others (on or off campus) when appropriate.
Develop professional skills that contribute to Archives services.
Other projects as assigned.

Physical Demands:

May be asked to reach, bend, climb, stoop, and lift full record storage cartons of books and/or folders (not greater than 40 lbs).

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

Back to search results Apply now Refer a friend