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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Computer Support Technician

Apply now(opens in a new window) Job No: 508947
Division/Organization: College of Letters & Science
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: WHITE HALL, HELEN C
Salary/Wage Range or Lump Sum: $15.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Digital Technology, Teamwork/Collaboration, Professionalism/Work Ethic, Information Technology and Computers, Career Management, Honoring Context and Culture

Department Overview:

 HC White IT provides technical support for several academic units in Helen C. White Hall on Lake Mendota and at the University Club on Library Mall.

Anticipated Start Date:

 Open until filled

Anticipated End Date (If Applicable):

 N/A

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 8 Maximum: 12

Schedule:

 Schedule is flexible to accommodate student class and exam schedules. Work is typically scheduled during our normal business hours (9am- 5pm, Monday-Friday). Anticipate 8-12 hours per week during the academic year and more during the summer break (preference for applicants with summer availability)

Salary/Wage Range/Lump Sum:

 $15.00

Number of Positions:

 1-2

Qualifications:

 Must be eligible for student employment.

Knowledge, Skills & Abilities:

Excellent interpersonal skills, desire to learn, and the ability to work both independently and as part of a team are essential. Must be able to self-direct and prioritize tasks.
Proficiency with Windows and solid working knowledge of Mac OS. Experience with applications including MS Office (including Outlook),browsers, as well as utilities, anti-virus and other security software. Previous computer support work experience, hardware repair skills, and TCP/IP networking skills, familiarity with best practice technology support and academic computing environments are all a plus.

Position Summary/Job Duties:

Provide hardware and software support, troubleshooting, user education, and systems documentation for our multi-department computer network (approx. 70% Windows and 30% Mac OSX) and several technology classrooms.

Physical Demands:

Must be able to lift 50 lbs.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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