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Department Overview:
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SuccessWorks helps L&S students with every step of the way to getting jobs, internships, or into grad school. We’re located on the third floor of the University Bookstore and we connect students with the advisors, alumni, and employers who can help them explore their interests, try out different occupations, and then land the job, internship, or grad school acceptance connected to their goals. |
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Anticipated Start Date:
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August 25, 2025 |
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Anticipated End Date (If Applicable):
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May 2026, continuing students are eligible to return to the position for the 2026-2027 academic year |
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Remote Work Eligibility Detail:
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Not Remote
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Anticipated Hours Per Week:
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Minimum: 10 Maximum: 10 |
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Schedule:
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Weekly schedules typically occur during standard work hours (Mondays - Fridays between 9:00 am and 4:30 pm) with occasional opportunities for evening and weekend work supporting career programs and events.
Required training: August 25 - 29, 2025 (in-person & virtual) |
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Salary/Wage Range/Lump Sum:
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Minimum: 15.00 Maximum: 15.00 |
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Number of Positions:
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3-4 |
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Qualifications:
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- An undergraduate student (preferably L&S, but it’s not a requirement) who is able to make a 10 hour a week, two semester commitment with a chance to renew the following academic year.
- Able to commit to a regular weekly schedule with availability within office hours. Typical hours are between 9 am - 4:30 pm, Monday - Friday, with some off hours (nights, weekends) for events as available (preference may be given to candidates that have the most availability to work between the hours of 10 am - 2 pm). *No hours are available during winter, spring, or summer breaks* |
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Knowledge, Skills & Abilities:
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- An interest for providing support to fellow L&S students on their career journey
- An enthusiasm for working with students from all backgrounds, identities, and experiences
- An aptitude for active listening and self-reflection
- Strong verbal and written communication skills
- Someone who wants to cultivate a growth mindset (you want to learn, reflect and improve in your skills, abilities and perspective)
- Eagerness to work in a team environment with an ability to quickly build rapport with others and to collaborate with colleagues
- A desire to be effective, creative, solutions-oriented, and to act on opportunities to improve services
- Ability to manage multiple responsibilities and make decisions independently, with a strong attention to detail
- Proven to be flexible, punctual, and have reliable attendance
- Familiarity with, or willingness to learn, Outlook, MS Teams, Excel, Google Workspace, and other similar software platforms
- Work study eligibility preferred
- Do I need to be a career expert to apply? Nope! You need a positive attitude, a desire to learn, and the ability to demonstrate the skills listed above. Don’t worry about content knowledge--we’ll teach you everything you need to know.
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Position Summary/Job Duties:
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- Serve as a professional representative of SuccessWorks
- Provide one-on-one assistance to students on career-related topics, including resume development, cover letter writing, career and internship fair preparation, Handshake navigation, interviewing skills, and networking
- Contribute to the creation of a welcoming and inclusive environment through an intentional approach to advising and student interaction
- Provide front-line coverage at our reception desk by delivering exemplary customer service over email, over the phone, and as a point of contact for in-person visitors (students, employers, alumni, and visitors)
- Support students by answering questions, assisting with scheduling of appointments, reviewing resumes, and directing students to appropriate resources
- Develop extensive knowledge of SuccessWorks and broader L&S and campus-wide resources and offices, and make referrals appropriately
- Facilitate clothing donations, check-outs, and organization of the SuccessWorks Career Closet
- Help ensure the office runs smoothly; maintain inventory of supplies, tidy spaces, keep the office area organized
- Represent and assist the SuccessWorks team at various events and programs, engaging with students, alumni, and employers as needed (typically 2-4 times per semester)
- What will you get out of this? Access to career advisors, employers, and alumni at SuccessWorks events and programs; work that will encourage you to develop and enhance the skills and qualities employers value most, such as critical thinking, communication, cultural competence, leadership, collaboration, and adaptability; career and professional development through group training, as well as ongoing individual feedback and support from SuccessWorks staff; opportunities to work on projects that build on your skills and interests which can help enhance your resume.
- Application materials will be reviewed as they are received; early applications are highly encouraged and you may be asked to interview before the deadline.
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Physical Demands:
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N/A
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Institutional Statements:
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Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
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