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University of Wisconsin–Madison

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University of Wisconsin–Madison

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IT Computer Support Assistant

Apply now(opens in a new window) Job No: 510946
Division/Organization: School of Medicine & Public Health
Department: Institute On Aging
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: MEDICAL SCIENCES CENTER
Salary/Wage Range or Lump Sum: $15.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Digital Technology, Professionalism/Work Ethic, Information Technology and Computers, STEM

Department Overview:

 The UW-Madison Institute on Aging is a hub of cutting-edge research on health and well-being as individuals travel across the decades of adult life. We look outward to broad influences of class, culture, and race/ethnicity as well as inward to finegrained influences of biology, genetics, and neuroscience. Between these two, we examine proximal influences from work and family life, personal thoughts and feelings, and health practices and behaviors. Collectively, our work:
• Emphasizes the potential and strengths of individuals as they age
• Improves understanding of pathways to disease and impairments of growing older
• Advances knowledge of resilience in the face of challenge and adversity

Anticipated Start Date:

 01/20/2026

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 12 Maximum: 15

Schedule:

 Flexible, between the hours of 9:00am-4:30pm, Monday through Friday

Salary/Wage Range/Lump Sum:

 Minimum: 15.00 

Number of Positions:

 1

Qualifications:

 Must be a current UW–Madison undergraduate student that can work in-person on the UW–Madison campus

Knowledge, Skills & Abilities:

• Reliable
• Aptitude for problem solving
• Good understanding of computer hardware and software
• Ability to work both independently and with others
• MacOS
• PHP

Position Summary/Job Duties:

• Troubleshooting hardware and software issues on computers and peripherals
• Assisting with the installation, configuration, and maintenance of software applications
• Providing user support and resolving IT-related queries and problems
• Assisting with website, network maintenance, and troubleshooting
• Conducting routine equipment and inventory checks
• Collaborating with the IT team to implement technology initiatives and projects

Physical Demands:

Able to lift and move devices, i.e., computers, printers, monitors

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Standard Time

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