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University of Wisconsin–Madison

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University of Wisconsin–Madison

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WSB Multicultural Center Project Assistant- Operations & Programs

Apply now(opens in a new window) Job No: 511299
Division/Organization: School of Business
Department: Undergraduate Program Office
Job Type: UW Student Assistant
Remote Eligbility: Not Remote
Location: WSB Multicultural Center
Salary/Wage Range or Lump Sum: $30,614
Job Categories: Leadership, Critical Thinking/Problem Solving, Digital Technology, Professionalism/Work Ethic, Education and Training, Business Management, Finance, and Marketing, Customer Service, Data Analysis, Graduate Assistant-Programs/Projects, Career Management, Higher Education-Student Affairs

Department Overview:

 The Wisconsin School of Business Multicultural Center is dedicated to fostering a welcoming environment where students can thrive. Located in Grainger Hall, the center uplifts voices, celebrates inclusivity, and promotes cultural change to build a stronger, more connected community. We seek passionate interns eager to contribute to this mission and create lasting impact.

Anticipated Start Date:

 8/17/2026

Anticipated End Date (If Applicable):

 5/14/2027

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 20 

Schedule:

 8/17/25 Anticipated job start. 8/24/2026 undergraduate training week begins. All work will be conducted on-site with scheduled hours with the potential of front desk and occasional evening hours. The center is open 10am-8pm Monday-Thursday and 10am-4pm Friday.

Salary/Wage Range/Lump Sum:

 Minimum: $30,614 

Number of Positions:

 1

Qualifications:

 -Must have completed a bachelor’s degree and be enrolled as a graduate student at the University of Wisconsin–Madison for the academic year.
-Must be in good academic and disciplinary standing throughout employment.
-Demonstrated experience in student services, higher education, operations, program coordination, or related fields.
-Strong organizational and time management skills with the ability to manage multiple responsibilities.
-Experience working with diverse student populations and a commitment to fostering inclusive, welcoming environments.
-Ability to work both independently and collaboratively in a fast-paced, evolving environment.
-Availability to work occasional evening hours to support center operations and programs.

Knowledge, Skills & Abilities:

-Knowledge of or interest in student affairs, student services, or higher education operations.
-Strong organizational and systems-thinking skills, with attention to detail and process improvement.
-Ability to manage operational systems such as scheduling tools, shared inboxes, reservation platforms, or data tracking systems.
-Strong interpersonal and customer service skills, with the ability to engage professionally with a wide range of students and campus partners.
-Effective written and verbal communication skills.
-Ability to analyze and summarize data to support program assessment and decision-making.
-Demonstrated initiative, problem-solving ability, and adaptability in a dynamic environment.
-Ability to supervise, train, or provide guidance to undergraduate student staff.

Position Summary/Job Duties:

Center Operations & Systems Management
-Oversee daily center operations, including room reservations, supply management, and the service email account.
-Maintain and improve front desk systems, procedures, and workflows to ensure welcoming and efficient student experience.
-Develop and update operational documentation and training materials.
-Supervise, train, and support undergraduate Operations Interns.

Program Execution & Support
-Serve as the lead for the Business Badger Mentor Circles program, including communications, participant tracking, and logistics.
-Provide logistical support for select center programs and events, including occasional evening coverage.

Assessment & Data Management
-Track and compile center usage data and program participation metrics.
-Prepare summary reports to support assessment, strategic planning, and annual reporting.
-Identify trends and recommend improvements to enhance center operations and student experience.

Student Staff Development
-Assist with onboarding and training of undergraduate student staff.
-Provide ongoing support and guidance to ensure high-quality service delivery and student engagement.

Other Duties
-Contribute to a welcoming, inclusive, and student-centered environment within the Multicultural Center.
-Other duties as assigned.

Physical Demands:

This position requires light physical activity, including cleaning and maintaining the center, wiping down surfaces, and moving or rearranging furniture to support events and daily operations.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

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Applications close: Central Daylight Time

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