WVDL Front Desk Assistant
Apply now(opens in a new window) Job No: 511864 Division/Organization: Wisconsin Veterinary Diagnostic Lab Department: Administration Job Type: UW Student Jobs Remote Eligbility: Not Remote Location: VETERINARY DIAGNOSTIC LAB-WISalary/Wage Range or Lump Sum: $15.00 - $17.00 Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Agriculture and Natural Resources, Healthcare and Health Sciences, Customer Service, STEM
Department Overview:
The Wisconsin Veterinary Diagnostic Laboratory (WVDL) is a full-service laboratory providing testing to the companion, exotic animal, and bull stud industries across the United States and Canada. We work closely with the United States Department of Agriculture (USDA) and the Department of Agriculture, Trade, and Consumer Protection (DATCP) under the American Association of Veterinary Laboratory Diagnosticians (AAVLD).
Anticipated Start Date:
September 2026
Anticipated End Date (If Applicable):
N/A
Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
Minimum: 16 Maximum: 30 (combined with all other campus jobs)
Schedule:
Flexible schedule between normal business hours (M-F 7:45am-4:30pm)
Salary/Wage Range/Lump Sum:
Minimum: $15.00 Maximum: $17.00
Number of Positions:
1
Qualifications:
Must be a current student and available for in-person work. Preference will be given to those who have more availability.
Knowledge, Skills & Abilities :
Skills in data organization, adaptability to new tasks and learning opportunities. Highly organized, detail-oriented, able to work independently. Customer service skills a plus.
Position Summary/Job Duties:
As a receptionist at the WVDL, your main job duties will be greeting visitors and answering our main phone line. Visitors can be maintenance workers, veterinary students, food deliverers, farmers, or veterinarians. Our lab is very secure, so we’ll teach you how to guide each visitor to follow our protocol (sign in, park in the appropriate spot, gain access to lab space through an approved employee, etc.). Phone calls come from a similar array of people: pet owners, veterinarians, vet techs, solicitors, police departments, etc. We’ll teach you how to best direct each of these calls to the right staff member. You’ll also learn how to search our data system so that you can find the information you and the caller need. It’s a nuanced position, and we’re looking for an energetic and professional person to fill this role. We hope that person is you!
Physical Demands:
Ability to remain seated for extended periods. Frequent use of a computer, including viewing screens and entering data via keyboard and mouse. Ability to communicate effectively by telephone.
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Advertised: August 07, 2026 09:00 AM Applications close: August 21, 2026 11:55 PM
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