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University of Wisconsin–Madison

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University of Wisconsin–Madison

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University Housing - Student Shift Lead (Various Locations)

Apply now(opens in a new window) Job No: 25090
Division/Organization: University Housing
Department: Dining & Culinary Services
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: 15 Slichter Hall - Human Resources 625 Babcock Dr. Madison, WI 53706 (on bus line)
Salary/Wage Range or Lump Sum: $16.00 to $16.00
Job Categories: Customer Service, Department and Office Assistants, Education and Training

Department Overview:

Division of University Housing is committed to demonstrating our Core Values: Care in how we approach people in our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

Anticipated Start Date

11/4/24

Anticipated Hours Per Week

17

Schedule:

  • A Student Shift Lead works an average of 17 hours a week with a biweekly, rotating weekend schedule. A schedule should include at least 1 weekend shift and 1 closing shift.
  • Scheduling is flexible and based on academic availability and operational need.

Salary/Wage Range:

Hourly $16.00 to $16.00

Number Of Positions

13

Position Summary/Job Duties:

A Dining and Culinary Services Student Shift Lead is responsible for directing dining student employees in providing exceptional customer service and maintaining a respectful, productive work environment. In this position, students are expected to support dining student employees and provide training and supervision to ensure that they can excel in their tasks. During the summer months, Student Shift Leads assist with dining operations for Conference Service guests.

  • Supervise team members to maintain proper work procedure and standards according to Housing regulations and the unit's goals and job routines.
  • Ensure that all team members receive instructions as to how they are to perform their assigned jobs according to the established work standards and objectives.
  • Provide leadership and act as a role model while working with a diverse population of student employees.
  • Utilize the Kronos timekeeping system to confirm student employees have punched in and out for their shifts. 
  • Keep the student labor force motivated and on task.
  • During the Academic Year, participate in the implementation of the campus WiGrow student employment initiative in units.
  • Other duties as assigned.
  • Catering specific duties include: 
    • Responsible for overseeing staff during setup, service, and clean-up of catered events
    • Oversee and guide staff during gathering, packing, and loading of all food and equipment for each event
    • Responsible for promoting a positive work environment that reflects on a positive guest experience

Qualifications:

  • Must be able to lift 50 pounds.
  • Preference given to applicants with food service experience, preferably with University Housing Dining & Culinary Service.

Physical Demands

Must be able to lift 50 pounds.

Application Instructions:

University Housing values diversity and is an Equal Opportunity/Affirmative Action Employer

Contact:

Org: University Housing
Contact: University Housing Human Resources
Web: www.housing.wisc.edu/jobs/student/
Email: hr@housing.wisc.edu

Advertised: CST Central Standard Time
Applications close: CST Central Standard Time

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