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University of Wisconsin–Madison

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University of Wisconsin–Madison

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SOAR Operations Intern

Apply now(opens in a new window) Job No: 507965
Division/Organization: Division of Student Life
Department: Center for the First-Year Experience
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: MIDDLETON BUILDING, WILLIAM S
Salary/Wage Range or Lump Sum: $17.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Education and Training, Higher Education-Student Affairs

Department Overview:

 The Office of Student Transition and Family Engagement provides resources and support for students and families as they navigate into and throughout their time at UW-Madison. We have five focus areas within the office: SOAR, Wisconsin Welcome, Wisconsin Experience Seminar (CP 125), Transfer Transition Program, and the Parent and Family Program.

Anticipated Start Date:

 November 2024

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 5

Schedule:

 - Fall 2024: ~5-10 hours a week (Determined with position supervisor)
Includes two all SOAR Intern Meeting before winter break

- January 2024: ~5-10 hours/week (Determined with position supervisor) Must be able to work January 9, 10, 13-16 in person for January SOAR

- Spring 2024: ~15 hours per week (based around your class schedule)

- Summer 2025: ~40 hours per week

- Fall 2025: ~5-10 hours if applicable (option to continue employment as an OA if given positive performance review)

Salary/Wage Range/Lump Sum:

 $17.00

Number of Positions:

 2

Qualifications:

 Required Qualifications:
- Full-time undergraduate student enrollment Spring and Fall ‘25.
- Must be in good academic and non-academic standing with the University at the time of application, hire, start of employment, and through the duration of employment. All non-academic misconduct will be reviewed for employment consideration. OSTFE retains the right to check the grade point averages and student conduct during hiring and employment.
- SOAR Operations Interns must abide by all University policies, rules, and regulations at all times throughout employment
- Prior work experience in customer-facing positions
- Must have strong organizational skills and attention to detail
- Must be able to work independently and in a team-oriented setting
- Must be able to interact professionally with campus staff

Preferred Qualifications:
- Prior involvement in SOAR (i.e. OA, NSL, Peer Advisor, etc.)
- Prior experience with team leadership or community building
- Familiarity with Microsoft Office (Word, Excel, Outlook, Teams) and Google Drive

Knowledge, Skills & Abilities:

- Exhibit the ability to work effectively with a diverse network of team members, campus partners, and stakeholders and promote the benefits of diversity & inclusion
- Be able to strongly represent OSTFE’s core values: Inclusion, Education, Integrity, and Collaboration
- Solution-oriented learner who uses available resources, asks questions, and tests ideas
- Committed to creating an inclusive environment, maintaining a positive attitude, and motivating a team
- Maintains a strong commitment to easing the UW-Madison transition for students and families
- Ability to problem solve, prioritize, stay organized, and make efficient use of work time
- Open-minded and adaptable to regular change on-the-job
- Ability to balance work requirements and a fun team atmosphere with peers
- Can both contribute to a team-oriented environment and independently work and make decisions

Position Summary/Job Duties:

SOAR Operations—SOAR Program Functions:
- Oversee the daily operations of the SOAR program and OSTFE office with the Orientation Coordinators. This will include learning how to use specialized software for SOAR to manage operations, aid students in creating a SOAR reservation, help coordinate program logistics, and manage inventory of SOAR materials used on a daily basis.
- Act as the first point of contact to troubleshoot difficult situations with students and their guests

SOAR Operations—Advising Support Functions
- Provide leadership and support for the academic advising functions of SOAR.
This includes trouble-shooting various advising-related situations with students, advisors and campus partners and acting as a liaison between SOAR programming and SOAR advising.

Supervision, Training, and Community Building:
- Help support recruitment efforts to hire a team of Orientation Assistants and New Student Leaders including screening applications and interviewing.
- Lead a team of Orientation Assistants (OAs), the undergraduate student staff who facilitate daily office operations. Interns will assist the Orientation Coordinators with the recruitment, selection, supervision, training, and support of the OA team.
- The SOAR Operations Interns will collaborate with the SOAR Programming Interns to provide training and community-building to undergraduate SOAR staff, implement program changes, and discuss team leadership strategies

Physical Demands:

Work will require extended increments of movement including but not limited to: moving between rooms and buildings, standing, sitting, and occasional lifting of >30 lbs.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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